In simpler terms, sometime this morning Facebook took away the map telling the world’s computers how to find its various online properties. We don’t yet know why this happened, but the how is clear: Earlier this morning, something inside Facebook caused the company to revoke key digital records that tell computers and other Internet-enabled devices how to find these destinations online. Krebs explains that the DNS records that tell systems how to find Facebook and Instagram “got withdrawn this morning from the global routing cables.” At this point, however, it’s unclear how this happened.įacebook and its sister properties Instagram and WhatsApp are suffering from ongoing, global outages. Potential explanationĬybercrime reporter Brian Krebs attributes it to a major DNS problem. Niantic, creator of Pokémon GO, says that it is “looking into reports of errors associated with Facebook login, and will update here once we have more information.” Other services that also use Facebook login are believed to be affected, as well as Oculus. The outage is also affecting platforms and services that use Facebook login. This includes the United States, the UK, Brazil, Kuwait, and more. While some Facebook, Instagram, and WhatsApp outages only affect certain geographic regions, the services are down worldwide today. The documents revealed that Facebook knew of many harms that its services were causing. The company has been under fire from a whistle-blower, Frances Haugen, a former Facebook product manager who amassed thousands of pages of internal research and has since distributed them to the news media, lawmakers and regulators. Humorously, the hashtag “#DeleteFacebook” is also trending on Twitter as the company battles continued pushback against the effects its platforms have on younger users.įacebook has already been dealing with plenty of scrutiny. The outages quickly started trending on Twitter as users flocked to the competing social network to check to see if other users were affected by the down time. The outages appear to have started around 11:40 am ET/8:40 am PT and all of those services remain inaccessible. This includes Instagram, Facebook, WhatsApp, and Facebook Messenger. The outage is affecting every Facebook-owned platform, according to data on Downdetector and Twitter. Users are being greeted with error messages such as: “Sorry, something went wrong,” “5xx Server Error,” and more. We’re seeing error messages on all three services across iOS applications as well as on the web. It’s not just you: Facebook, Instagram, and WhatsApp are all currently down for users around the world. In the latest update, Facebook CTO Mike Schroepfer says that Facebook is “experiencing networking issues and teams are working as fast as possible to debug and restore.” There is, however, no timeline on when to expect the services to come back online. Update 4:30 p.m ET: Facebook, Instagram, Messenger, and WhatsApp have now been down for five hours. Your mileage may vary for now, but the services are in the process of coming back to life. ET: Facebook, Instagram, WhatsApp, and Messenger are slowly but surely coming back up after more than 6 hours of being down. Similar to Instagram, Messenger users won't be able to send or receive messages.Update: 5:55 p.m. We will wait to hear from Facebook about the outage and will update the copy.Īnother Facebook property, Messenger, is also down, as confirmed by Downdetector. The refresh request submitted to Facebook or Instagram on the website or app comes out as a timeout. While it may be too early to say, this seems to be an issue around the DNS server down. Similarly, the Facebook service outage was reported by approximately 4,000 people on Downdetector and the service claims issue related to the website, app, and server connection.ĪLSO READ: WhatsApp, Facebook, Instagram are down: Is it hacking attack on Facebook or some engineer made an error? The issue is said to be around server connection. Talking about Instagram, Downdetector, the website that tracks services and websites, shows that there are roughly 8,000 users who reported issues. The Downdetector website shows almost 9,000 crash reports for WhatsApp. As per Downdetector data, WhatsApp users are reporting issues in the app as well as sending messages.
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